Shipping FAQs
Orders ship from our Melbourne warehouse within 1–2 business days (excluding sale periods) via Australia Post.
Standard: $5.00. Estimated 2–8 business days*.
Express: $12.50. Estimated 1–4 business days*.
*Delivery times may be extended during postal delays.
Standard: $6.00 USD, typically 6-9 business days*
*Due to unforeseen delays within postal networks, this time frame may be extended.
For standard international shipping, we ship orders with Australia Post International at a flat rate of $5.00, including tracking. This price is standard for all orders, irrespective of size.
During normal operations, Australia Post has an estimated delivery time frame of approximately 6 business days. Please use the Australia Post delivery calculator here (we ship from Melbourne, VIC, Australia).
Orders ship from our Melbourne warehouse within 1–2 business days (excluding sale periods) via Australia Post.
New Zealand: NZD $8. Estimated 6–9 business days*.
Priority shipping (2-4 business days) NZD $12.50
Shipping to the USA? We're happy to say we're shipping to the USA again, with all orders delivered duties paid.
USA: USD $8.50, or free on orders USD $85+. Estimated 6–9 business days*.
International Express Post (3-6 business days) USD $18.00 or free on orders USD $160+.
Everywhere else: AUD $16 on all orders. Estimated 6–9 business days*.
*Delivery times may be extended during postal delays.
Where we ship: Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States.
Important to know:
- Delivery times are estimates and may be extended due to postal delays.
- Use Australia Post’s delivery calculator (shipping from Melbourne, VIC, Australia) for the latest information.
- Customers outside Australia are responsible for any import duties and local taxes.
Once your order is dispatched, we’ll email you your tracking number (consignment ID).
- You can track your parcel via:
- The Shop app
- The Australia Post app
Australia Post’s website
Need help?
For parcel enquiries, contact Australia Post directly: 137 678 or AusPost Help. If you can’t locate your tracking number or still need assistance, email us at hello@kesterblack.com.
We ship from our warehouse in Melbourne. Please be aware that in in some cases, returns may need to be sent to an address in Australia.